Edge Prepaid Cards

Edge is an open-loop prepaid card powered by KCB Bank and Mastercard. It is not tied to any bank account, and you do not need to have a KCB Bank account get an Edge Card. The white Edge card is a Kenya Shillings Card while the Black Edge Card is a Multi-Currency Card [Kenya Shillings, US Dollar, Euro, Pound, Tanzania Shilling and Uganda Shilling]

To get your own personalised Edge Card click on #GetEdged. There are no upfront fees on card application. All you need is your National ID or Passport Copy. You will receive your edge card after four working days.

We deliver your physical card within Kenya for free. However should we fail to find to find you at the appointed time and place then the second attempt will be at a fee.

A prepaid card works just like any other debit or credit card. The difference is you have to top up your card from your bank or mobile money account to use it. There is no minimum balance, and you only spend what you load. Powered by Mastercard, the Edge Prepaid Card is acceptable at ALL Mastercard accepting card machines and ATMs globally.

Having an Edge Card gives you access to numerous deals and discounts at various outlets. To view where you can redeem these offers, download the Edge App on the Google Play Store or Apple App Store.

Yes, once your Edge Card is ready for collection, you shall receive a text message with your secret PIN Number from KCB Bank to the registered phone number that you can reset at any KCB Bank ATM across East Africa. You card comes already activated and ready to use.

1. Loading your card from your online or mobile banking account to your Edge Card Number.

2. Using the MPesa Paybill Number, 522522 with your Edge Card Number as the account number.

3. Depositing cash into your Edge Card from any KCB Bank Branch.

Check your card balance from the last transactional message you received from KCB Bank. If necessary, top up your Edge Card, then try again.

Upon every transaction, you shall receive a text message from KCB Bank to your registered phone number with the amount transacted and your card balance.

It is free to load and swipe your Edge Card at any card machine or make payments online. The only fees related to the Edge Card are ATM withdrawals at KES 30 when using a KCB bank ATM or KES 200 when using any other Mastercard accepting ATM.

No, you cannot load nor withdraw money from your Edge Card at a KCB Mtaani Agent, yet. #ComingSoon 🙂

There are no daily limits on Edge Cards, however, do note the following transactional limits:
> Point Of Sale Usage: up to 99 times a day
> Cash Withdrawal Limit: KES 50,000 per day
> ATM Usage Limits: 5 transactions
> Single Transaction Limit: KES 999,999
> Number Of Pin Retries: 3

To get your Edge Card Statement, email card-issuing@kcbgroup.com from your registered email address with your Edge Card Number.

Call the Edge Cards Contact Centre on +254205002103, chat via WhatsApp on +254114317633 or email support@edge.cards.
Alternatively, you can reach out to the KCB Bank Contact Centre on +254711087222, chat via WhatsApp on +254711087087 or email contactcentre@kcbgroup.com.

Powered by KCB Bank, East Africa’s Largest Bank, your money is 100% safe on your Edge Card.

Call the Edge Cards Contact Centre on +254205002103, chat via WhatsApp on +254114317633 or email support@edge.cards.
Alternatively, you can reach out to the KCB Bank Contact Centre on +254711087222, chat via WhatsApp on +254711087087 or email contactcentre@kcbgroup.com.